Liaison with the sender: If you are not sure about the shipment status, contact the sender (e-shop, retailer or individual) to clarify the shipment details and obtain a tracking number, if one is not provided to you.ĭelays: Sometimes a package can be shipped but the tracking does not begin immediately, due to delays in processing or communication between the sender, the carrier and the postal service. If the status is shown as "Sent," "In transit," or "Processed," it means that the package has been shipped and is in the process of being delivered. Tracking Status: Enter the tracking number on the carrier's website or a third-party tracking service such as Postal Ninja. ![]() This notification confirms that the package has been shipped. To determine if a parcel has been sent, you can refer to the following sources of information:Įlectronic notification: Once a parcel has been sent, the sender usually sends an email or SMS notification with information about the shipment and a tracking number (track number). Overall, using third party services such as Postal Ninja offers users more convenience and functionality, simplifies the parcel tracking process and gathers all relevant information in one place. Tracking history: You can store tracking history, which can be useful for regular orders. This saves time and simplifies the tracking process, especially if you're waiting for packages from multiple locations. This makes tracking easier, especially for international shipments.Ĭonvenience: Instead of going to different postal sites to track parcels, you can use a single service that gathers all the information in one place. Versatility: You can track parcels from different postal services and courier companies, regardless of their country of origin. However, it's more convenient to use third-party services such as Postal Ninja for the following reasons: The site requires you to enter a tracking number in a special field, after which the system will provide information on the location and status of the parcel. To track a parcel, you can use the website of the postal service responsible for delivery. This increases trust in the retailer and the postal service and allows users to plan when they will receive their parcel and resolve any delivery issues that may arise. ![]() Your driver will post a card through your letterbox in this instance to inform you of which neighbour your parcel has been delivered to.Parcel tracking provides transparency in the delivery process, allowing users to know where an order is at any given time. In this instance, they will attempt to deliver your parcel to a neighbour who will be asked to sign as proof of delivery. ![]() If your sender has requested a signature as proof of delivery then our driver will not be able to leave your parcel in a safe place. If you provide a safe place suggestion, it will need to comply with our safe place guidelines of the locations being out of sight of passing traffic and that the parcel wrapping will remain dry in any wet weather.Įxamples of suitable safe place locations are: Once we have received your parcel into the Yodel network, and if your retailer allows it, you can choose to have your parcel delivered to a nominated safe place.Įnter your parcel number on our tracking page to see if you are able to enter this information online. How do I set up a safe place for my Yodel parcel delivery?
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